Shipping policy

This Shipping Policy applies to orders placed on faradayfiber.com, an online sales channel operated by YUNJIA TEXTILE under Shaoxing Yunjia Textile Product Co., Ltd.

Order Processing

Orders are usually processed after payment confirmation. Processing time may vary by product availability, order quantity, customization requirements, and destination. We may contact you if additional order or shipping information is needed.

Shipping Methods

Orders may ship by FedEx International Priority or another available international logistics service. The available shipping method depends on product size, weight, destination, and logistics availability.

Estimated Transit Time

Estimated transit time is commonly 5 to 10 business days after dispatch for many international shipments. Actual delivery time may vary due to customs processing, destination, weather, carrier workload, holidays, local delivery conditions, or other circumstances outside our control.

Shipping Costs

Shipping costs are shown at checkout when available. For orders that require manual shipping review, shipping costs may be confirmed during order processing before dispatch.

Tracking

When tracking information is available, we will provide the tracking number or tracking link after the order has been shipped.

Duties, Taxes, and Customs

International orders may be subject to import duties, taxes, customs fees, brokerage fees, or other destination-country charges. These charges are the responsibility of the customer unless otherwise stated at checkout.

Delivery Issues

If tracking shows a delivery issue or your package arrives damaged, please contact us at info@yunjiatex.com with your order number and photos when applicable. We will review the issue and help coordinate the next steps where possible.